Shipping policy
Welcome to InstaGlowGoods! We are committed to providing you with an excellent shopping experience and efficient delivery of your orders. Please review our shipping policy to understand the process and guidelines for shipping.
Processing Time
- All orders are processed within 30 business days (excluding weekends and holidays).
- Orders placed after Friday will be processed the next business day.
- You will receive an email confirmation with tracking information once your order has shipped.
International Shipping & Customs
For international orders, customers are responsible for any customs duties, taxes, or import fees. We recommend checking your local regulations before placing an order to understand any potential additional costs.
Order Tracking
After your order is shipped, you will receive a tracking number via email to monitor the status of your shipment. Please allow 1-2 days for tracking information to update after shipment.
Shipping Delays
While we aim to deliver your orders within the estimated time frames, there may be delays due to unforeseen circumstances (e.g., weather, customs). In the event of any major delays, we will notify you as soon as possible.
Address Errors
Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address due to customer error. If you realize there’s a mistake, contact us immediately, and we will do our best to assist you.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@instaglowgoods.com with your order number and details. We will work with the shipping provider to resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping, feel free to contact us at info@instaglowgoods.com. We are here to assist you.